Hall 3.0 D40 Paperworld Forum
All lectures last approx. 30 min. and will be translated simultaneously into English. Participation is free of charge.
Chair: Alexander Limbrock
as at: 4 November 2011, subject to change
11:00 a.m.
Love your shop as yourself ... how a targeted presentation adds appeal to sales- and show-rooms.
Stefan Suchanek, Raumkunst
12:00 noon
More charisma, more effect. Use your potential!
Julia Sobainsky, Pro Charisma
1:00 p.m.
Guarantees and warranties in the specialised trade
Dr. jur. Walter Felling, Law Firm Dr. jur. Walter Felling
2:00 p.m.
The area of tension between retail shop and online trade
Thomas Rasehorn, Schacht & Westerich Papierhaus GmbH
3:00 p.m.
Limbic Sales® – Why customers really buy
Helmut Seßler, INtem Trainergruppe Seßler & Partner GmbH
4:00 p.m.
Certified POS consultant – Qualification for the POS sector
Volker Wessels, German Federation of Office and School Supplies Retail Trade (BBW - Bundesverband Bürowirtschaft)
5:00 p.m.
Awards ceremony: ISPA Award